Refund policy

Thank you for shopping with us. We want you to love your purchase, but we understand that things don’t always go as planned. Please read our refund policy carefully before making a purchase.

 

Returns & Exchange

Due to hygiene standards and product integrity, we do not accept any returns or offer exchanges. Please double-check your order before placing it.

 

Refunds (If Applicable)

Refunds may be issued under specific conditions. Please contact us within 14 days of receiving your order if any of the following apply:

You received the wrong item

Your item arrived damaged or defective

There is a missing item in your order

You were charged multiple times for the same item or purchase

 

To be eligible for a refund:

You must contact us at [contact@reulabs.com] within 14 days of receiving your order

Please provide your order number and clear photos of the product and packaging

Once your request is reviewed and approved, a refund will be issued to your original payment method. Please allow 5–14 business days for the transaction to process.

You can always contact us for any questions at contact@reulabs.com.

By placing an order, you agree to these policies and all terms listed on our website.